WOWACCESS, INC. believes that our customers' privacy is of the utmost importance. We want you to know how we protect customer information and what choices you have when it comes to protecting your own privacy on the Internet. We are committed to protecting your personal privacy. The following statements summarize our commitment.

We do not read your private online communications (e-mail).
WOWACCESS honors the confidentiality of its customer’s private communications such as e-mail (including downloads). WOWACCESS does not read or disclose private communications except to comply with valid legal processes such as a search warrant, subpoena, or court order, to protect the company’s rights and property, or during emergencies when we believe physical safety is at risk.

We do not use any information about where you personally go on the Web, and we do not give it out to others.
We do not keep track of where you go on the World Wide Web. The Web sites you visit may have their own privacy policies or no policy at all. We encourage you to review the privacy policies of Web sites before providing them with any of your personal information.

We do not give out your telephone number, credit card information or any other personal information, unless you authorize us to do so. And we give you the opportunity to correct your personal contact and billing information at any time.

 

When you join WOWACCESS, we ask you for your name, address, telephone number, and billing information (including the credit card, checking account, or debit card used to pay for your account).

We also collect and use other information for internal purposes. For example, we keep records in your account history of your complaints and any reported violations of our Terms of Service that you or someone on your account may have committed.

We have two exceptions to these policies: We will release specific information about your account only to comply with valid legal processes such as a search warrant, subpoena or court order, or in special cases such as a physical threat to you or others.

We provide you with the opportunity to update or correct your contact and billing information that we have on file. Just as you want to make sure that information WOWACCESS has about you is accurate, we want to keep only the most up-to-date information about your account. Therefore, whenever you believe that your contact or billing information needs updating, you can either call us at (630) 729.9613 or email us at support@wowaccess.com to have it changed.

We restrict employee access in order to safeguard your personal information.
Only authorized WOWACCESS employees are permitted to have access to your personal information and such access is limited by need. For example, if you call our support department with a concern or complaint, the representative is allowed to access only the personal information that he or she needs to address your concern. Our employees are also required to adhere to confidentiality agreements to ensure that your information remains safe and secure.

All WOWACCESS employees are required to acknowledge that they understand and will comply with this privacy policy. Employees who violate our privacy policy are subject to disciplinary action, up to and including termination.

We will keep you informed about what we do with your personal information, and we will advise you if we change our policy.
When you register for our service, you are presented with our privacy policy and should familiarize yourself with it and all other WOWACCESS’s policies at that time. In addition, this policy is easily located in our Terms of Service.

Whenever we change our policy, we will attempt to give you notice of those changes through e-Mail.

If you’d like to comment on or have questions about our privacy policy, or if you have a concern or policy violation you wish to report, please call us at (630) 729.9613 or email us at support@wowaccess.com.

Eight Tips To Help You Protect Your Privacy While Online
You can take the responsibility to protect your personal privacy online. Here is a checklist that will help safeguard your privacy and protect the integrity of your computer and your WOWACCESS account. We urge you to print these tips and post them near your computer for yourself and other users of your computer.

_____ (1) Install your own firewall (hardware or software). This is recommended with any always-on broadband Internet connection.

 _____ (2) Never give your any of your passwords or account information to anyone online. Never give your billing information to anyone except to facilitate a purchase.

_____ (3) Make your passwords at least 6 characters in length. Create passwords that include a combination of numbers and letters (such as user123 or doe321doe or 12doe34).

_____ (4) If you have fallen for an online scam and have given out a password for an account, be sure to change the password right away.

_____ (5) Your computer cannot catch a virus from your e-mail. That said, opening attachments is the quickest and easiest way to contract a computer virus. If the sender is asking for a password or billing information, or has sent you a file attachment and you do not know them or trust them, do not open it. Make a note of the sender’s email address and report it to our support staff by either calling us at (630) 729.9613 or emailing us at support@wowaccess.com. You should also delete the suspect email.

_____ (6) Never download files unless you know what they are and who sent them to you. Computer viruses and destructive programs that could cause your computer to divulge personal information are often transferred in cleverly disguised files.

_____ (7) When you are surfing on the Web, you may want to check the sites you visit to see if they have a privacy policy. Take special care to protect your personal information since the operators of Web sites are not bound by WOWACCESS's privacy policy.

_____ (8) Explain to your children that some contests and web sites could ask them for personal information, and make very clear what information they may or may not provide, under any circumstances. If they are under the age of thirteen you should inform them that according to recent legislation they are not permitted to give out ANY personal information and they should report websites that request it from them.